Introduction

FGES LTD are committed to protecting the security and privacy of the users of this website.

This privacy notice applies to use of this website, purchases and email communication.

Please read our policy carefully. You are welcome to contact us with any questions or concerns about our privacy practices.

Server protocol data

Our web server processes a series of data for each request, which your browser automatically transmits to our web server.

The web server uses this data to display the contents of this website in the best possible way on your device.

This data comprises of the IP address currently assigned to your device, the date and time of the request, the time zone, the specific page or file called up, the http status code, the amount of data transferred, the website from which your request came, the browser used, the operating system of your end device and the set language.

What information do we collect?

When you create an account, we collect the following information:

Company / Business Name
First & Last Name
Address
Post Code
Telephone Number
Email Address

When you make a purchase, we further collect details of the goods you have ordered and your I.P address.

Google Analytics Cookies

This website uses Google Analytics. Google Analytics uses "cookies", which are text files placed on your computer, to help us analyse how you use our website.

You may refuse the use of cookies by selecting the appropriate settings on your browser.

How do we use the information we collect?

The registration information you provide is used for the purpose of processing and fulfilling your purchases. We do not send marketing emails so our email communication with you will be limited to account registration confirmation, order confirmation, invoicing and matters relating to your account / orders.

Google Analytics Cookie

The information generated by the cookie about your use of this website is transferred to a Google server and stored there. Google use this information to evaluate your use of our website and compile reports which we use to monitor the performance of this website and to make improvements. You may refuse the use of these cookies by selecting the appropriate settings on your browser.

What legal basis do we have for processing your personal data?

The legal basis for processing is Art. 6 (1)(b) GDPR (Contract -  to fulfil the contract which is formed when you make purchases via the website).

The legal basis for the analysis of user behaviour is Art. 6 (1) (f) GDPR (Legitimate Interest - Our website design is demand-oriented. Analytics enable us to evaluate demand.)

When do we share personal data?

The data collected when you register is shared only with SagePay, the company we use to processes your debit and credit card payments when you make a purchase.

We do not collect, transmit or store your payment card details on this website’s server – these details are collected by SagePay on their secure servers.

Your data is transferred to SagePay using SSL encryption.

SagePay will use the email address you provided when you registered to send you a transaction notification when your card payment has been processed.

Where do we store and process personal data?

Your personal data is processed and stored in the first instance on our website’s server.

Data is transferred to and from our server using SSL encryption.

Printed paper copies of your invoices are produced and retained for accounting and tax purposes.

How do we secure personal data?

The data you provide on this website is transferred from your browser to our server using SSL encryption.

Printed paper copies of your invoices are securely stored at our registered office.

How long do we keep your personal data for?

Personal data will be retained for at least the mandatory period required to comply with UK law. We endeavour to retain data for no longer than reasonably necessary. Data stored in paper form will be securely destroyed and disposed of when longer required.

Links to other websites / third party content

The provision of links from this website to other websites and content by no means constitutes and endorsement by us of that website and content or the company which owns or operates it. Should you choose to visit a third party website or content via a link from our website, please refer to the individual policies of the linked to website / content provider. FGES LTD do not take responsibility for the content or information contained within any website linked to / from this website.